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dewa1000 Legal for Indonesian Accounts

dewa1000 Legal explains how account access, Live Blackjack Salon, DANA records and personal data are handled before you open an account.

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CONTACT THE POLICY TEAM

Legal Help for DANA and QRIS Status

A clear contact path matters when a Legal question affects your account or payment record.

Policy question Use our support route for a clause you do not understand. Include the relevant Legal heading and your account phone number, but never send your password or one-time verification code.
Data request Ask us to access, correct or explain personal data connected with your account. We may check account ownership first, then record the request and reply through the contact details held on your profile.
Payment record For DANA, QRIS, OVO, GoPay, bank transfer or virtual account questions, provide the transaction reference and date. We use those details to locate the record without exposing another account's data.
DATA CONTROL DETAILS

Six Legal Controls Inside Your Account

We handle this policy area through practical account controls rather than broad promises. The Legal notice explains what information is collected, why cookies may be used, how account security checks work and…

Data handling

We use account details to provide access, connect your phone verification with the correct profile and investigate account or payment questions. Legal requests are handled against the information already associated with that account.

Cookie choices

Cookies may help keep a session connected and remember selected site settings. The Legal notice explains their purpose, while your browser controls provide a separate way to remove or restrict stored cookies.

Account security

Phone verification is part of the account access path. We may ask for ownership confirmation before changing profile data or discussing a payment record, and we will not ask for your password.

Record retention

The policy describes why account, verification and transaction records may be retained. Retention supports dispute handling and legal requests; when you ask about a record, cite its account or payment reference.

Correction request

If your name, phone detail or another account field is inaccurate, contact us with the correction you need. We verify the request before changing the profile so another person cannot redirect your account.

Access request

You can ask what personal data is connected with your account and request an explanation of its use. State that the request concerns Legal, identify your profile and use our support route for follow-up.

Six Legal Searches Before Opening

These Legal answers focus on the questions we expect you to ask before creating a dewa1000 account. They cover eligibility, data, cookies, payment records, corrections and contact steps, so you can decide whether the stated conditions fit your situation. Read the full notice as well, because local rules may affect access.

Our Legal notice covers account conditions, phone verification, personal data, cookies, payment records, security checks, retention and contact requests. It also explains that access depends on local law, so you should confirm that the service is available to you before opening an account.

Yes. Access depends on local law and may also depend on the eligibility details you provide during account creation. Where local law permits, we present the service and its Legal notice; you remain responsible for checking the rules that apply to your location.

We may use account contact details, phone verification results and payment references such as a DANA or QRIS transaction number to connect a request with the right profile. The Legal notice explains the purpose of each category and how retention applies.

Contact our support route and state which account field is incorrect, what the corrected detail should be and why the change is needed. We may verify ownership through the phone number on your profile before applying the correction or explaining why more detail is required.

Yes. A Legal payment request can include an OVO or GoPay reference, transaction date and the phone number linked to your account. Do not send a password or verification code. We use the supplied reference to locate the relevant record and protect other account data.

The notice explains that cookies may support a connected session and remember selected settings. You can also manage or remove cookies through your browser. If a cookie question concerns account access, tell our support route which device and browser path you used.

Use our support route and name the Legal heading or sentence that needs clarification. Include your account phone number only through the requested contact path, never in a public message, and keep any DANA, QRIS or bank transfer reference ready when the question involves a payment record.

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